Employee 411 Service Center
CSRA's 411 Service Center can answer employee questions regarding Payroll, Timecards, WOAs, Tuition Reimbursement, Workday, Leave, and other HR-related issues.
- Self Help: https://my.csra.com/csrahelp
- Contact: 1-844-380-3411, 8am – 9pm ET or email 411ServiceCenter@csra.com
Internal IT Support
CSRA employees can created a ticket for support with system access, OKTA, VPN, password resets, Outlook, computer equipment, and more.
- Self Help: csra.service-now.com/ocio_sp
- Contact: 855-320-4357
- CSRA uses The Work Number® to provide automated employment and income verifications. Verifiers can download instructions here.
- Current employees can find verification information through their OKTA dashboard.